I’m sorry that you can’t login into our help desk. Here are some suggestions to resolve this situation:
- Create an account: Have you created an account? Some people try to use their login details for our member's area to login into the help desk. That is not the case here. You must create a NEW account, with NEW account details in order to access this help desk. Login details for any other site will not work here.
- Email Us: If you’ve created a NEW account here and still cannot access the site by clicking on the “forgot password” link, please email our support team at:
Support@mail.HigherLevelStrategies.ladesk.com and we will manually reset your login details and get it working for you.