Our support heroes are super fast.
Sometimes they can reply to your ticket within minutes but we recommend that you check back within 24 hours to be 100% sure your issue has been addressed.
Our help desk is open from 9:00 AM to 5:00 PM EST, Monday - Friday and we follow the US National Holiday schedule (We are not open on September 11th, September 26th, October 1st or February 14th).
You can also call our office during these hours at 866-205-3389.
If you've never submitted a ticket here before you must register first (this will only take seconds). Once you submit your ticket, the system will send a response to your email address, HOWEVER, we highly recommend that you then log back into the help desk within 24 hours to see our response.
Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. All the common questions are already answered in the knowledge base section but we understand that sometimes that's not enough.
IMPORTANT: Please keep in mind that the help desk staff are not business coaches. They can assist you with the operation of OUR websites and products. Our staff is not authorized to give business advice. If you need help and advice to build your online business we recommend personal coaching from Omar & Melinda Martin.