We've got your back, bigtime.
At Higher Level Strategies we LOVE love our customers, we love what we do and we take great pride in our work. That's not lip service. We really want to help you succeed in every way that we possibly can.
WE WILL NEVER IGNORE ANY SUPPORT REQUESTS so if you haven't received an email response from us within 24 hours please LOG BACK IN HERE at the support desk with the account details you created.
Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. All the common questions are already answered in the knowledge base section but we understand that sometimes that's not enough.
HERE'S WHAT YOU CAN DO TO MAKE SURE YOU GET EXACTLY WHAT YOU WANT OUT OF THIS HELP DESK
Be concise and provide us with the exact information we need to help you. There is a list of the 6 important things we need from you here so that we can reply to you right away.
Know when to ask for help. Our support team is here to help you with any technical issues that you may be having with our websites or one of our products. For example... you might find a dead link or a video that's not playing, or maybe you're having trouble accessing something... Our team can quickly address those internal issues for you.
Whenever you feel that one of our websites or products is not functioning properly then please report the issue by submitting a ticket. However, this help desk is not meant to be used for coaching, advice or assistance in actually building your internet business. Our help desk team is just not trained for that.
IMPORTANT: Please keep in mind that the help desk staff are not business coaches. They can assist you with the operation of OUR websites and products. Our staff is not authorized to give business advice. If you need help and advice to build your online business we recommend personal coaching from Omar & Melinda Martin.