Generally, our member's area is created using WordPress. In order to reset your password, you can click on the "Lost Your Password?" link from the login page.
PLEASE NOTE: You cannot change your username on any of our sites.
If you are having issues with receiving the reset password email, please submit a ticket here at our help desk and a member of our team will assist you.
How to use our help desk:
Step 1: Register here at our help desk
Step 2: Check your emails for your login details.
Step 3: Login to submit your ticket
We have several products and offer many different services, because of this, it's important to know which product you're referring to and that we have a clear description of what you're experiencing. Whenever possible, we ask that you please provide us with a screenshot or video so that we can best assist you.