How do I claim my bonuses?

First and foremost, I want to thank you for purchasing any affiliate offers via our link. We truly appreciate it. Each of our bonus pages contains instructions on how to redeem your bonuses. At times, we provide you the bonus instantly within JVZoo.

Purchase made via JVZoo:  
If we're awarding bonuses via JVZoo, you can access your bonuses from within your JVZoo account by visiting the "My Purchases" page.

Please see screenshot below:


However, at times, we use our site called the "Bonus Factory." Again, please read our bonus page for details. 

In the case that we are awarding bonuses via our Bonus Factory, please follow these 3 easy steps:

  1. Create a new support ticket using the subject title “Bonus Request for [product name]“, replace the [product name] with the specific product name like “Partnership to Success” or “Simple Traffic Solutions”.
     
  2. In the “Department” drop-down box, select “Bonus Redemption”
     
  3. To ensure getting your bonus as quickly and easily as possible, in the body of the support ticket you need to include the following:

    (a) your full name
    (b) your e-mail address (the one you used to purchase the product, 
    (c) a copy of your ENTIRE receipt that includes a transaction ID or receipt number or something similar (we must have some type of transaction ID on the receipt) — be sure to include the entire receipt, not just a portion of it as frequently we need additional information on the receipt.

Optionally, you can provide a preferred username and e-mail address to use when setting up your access to our bonus delivery site the Bonus Factory. If you have an existing Bonus Factory account you cannot create a new account and therefore the username has already been created and cannot be changed. You should NOT have multiple accounts as this will cause confusion on which bonuses you have available to you.

Failure to follow those steps will only delay you getting your bonus and cause you and us more work so it is in your best interest to follow these instructions.

One question that is frequently asked is how to include the receipt. The best options are to copy and paste the receipt into the ticket or to “print” the receipt to a PDF file and attach it to the support ticket. A screenshot is acceptable if the entire receipt fits on the screen but it isn’t as good because of the greater chance of error. Please don’t provide the receipt in alternate file-formats including .doc, .docx, .odt, .rtf, etc. Thank you.

It is your responsibility to come back to the support site, login and check the support ticket for the current status and if you have additional information or questions. Please don’t create additional, new tickets as it will just cause potential confusion and mistakes. 

Note: there is no processing of bonuses from Friday afternoon through Monday morning U.S. Eastern time nor will they be processed on U.S. holidays, including extended holiday periods, and on September 11th, September 26th, October 1st and February 14th, so plan your request accordingly. 

If you have further questions, please submit a ticket and a member of our team will assist you.