Billing

If you’ve decided you’d like a refund of a product please follow these 3 easy steps: - Add a new support ticket using the subject title “Refund Request for [product name]“, replace the [product name] with the specific product name like “My Unfair Advantage” or “WP Affiliate Builder”. - In the “Department” drop-down box, select "Billing" - To ensure getting a quick and easy refund, in the body of the support ticket please include: (a) Your full name (b) Your login username for the...

Chances are, the product you purchased was purchased via JVZoo. Unfortunately, there's no way for HLS to update your billing information. If you've made your purchase via credit card/debit via JVZoo, then you can update the card information on your end. Please read this JVZoo Knowledgebase Article (https://jvzoo.zendesk.com/hc/en-us/articles/115001810154-Update-payment-method-on-credit-card-subscriptions) so that you can learn how to do this. If you don't find JVZoo's article helpful, please ...